FREQUENTLY ASKED QUESTIONS

A trichologist is a specialist trained in the science of hair and scalp. We assess, diagnose, and manage conditions such as hair loss, thinning, dandruff, and several other scalp disorders.

We commonly treat hair thinning and shedding, pattern hair loss, traction alopecia, various scalp conditions, itchy or sensitive scalps, and hair breakage.

No, you can book directly. We may refer you to a medical specialist or dermatologist if needed.

A consultation includes:

  • An in-depth case history – it is essential to have a clear understanding of the issues you are experiencing, your symptoms and the timeline
  • General health and medical history
  • Diet
  • Hair care practices
  • Thorough physical scalp examination (using a trichoscope – a digital magnifying device)
  • Preliminary diagnosis
  • Treatment plan

Initial consultations usually last 30–60 minutes to get a full understanding of the issues.

Hair treatments take time. Improvements are typically seen within 8–12 weeks with consistent trichology appointments and at home care.

No, outcomes vary between individuals. Regrowth is dependent on the cause of the hair loss and the patient’s home care.

  • Due to infection control laws, we cannot treat any contagious/infectious conditions e.g. ringworm, hair lice, impetigo. If you present with any contagious/infectious conditions, we will refer you to a dermatologist or medical doctor.

  • No, but we may refer you to a doctor.

Yes, in line with data protection regulations.

Via our website or Whatsapp

Yes, we treat men and women, and we treat all hair types.

Yes, with a parent or guardian present.

  • Avoid heavy products
  • Please come with your hair detangled
  • Bring any recent blood test results (if possible/comfortable)
  • This is dependent on your hair loss condition. Many conditions require follow-ups and structured plans.

Yes, alongside home care recommendations

  • No, but we may recommend products.

  • Prices vary—a full price list is available here.

  • Yes, for specific conditions.

  • 24 hours notice is required.

    • Yes, with consent, for clinical tracking.

BEGIN YOUR JOURNEY TO HEALTHY HAIR.